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After users connect to the Internet and their subscription status is verified, all the features of Office are available again.

If users don't connect within 30 days, Office will go into reduced functionality mode. This is so that the status of their Microsoft 365 Apps for enterprise subscription can be checked.

Even though users don't need to be connected to the Internet all the time to use Office, users must connect to the Internet at least once every 30 days, on each machine that Office is installed on.

For a sixth installation, one of the previous five must be deactivated.

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Users can install Microsoft 365 Apps for enterprise on up to five different computers with a single Office 365 license.

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Microsoft 365 Apps for enterprise provides a full version of Office.

If you do not have an "Office Updates" section, you will need to remove the current version before installing Microsoft 365 Apps for enterprise from the Office Portal. If you have an "Office Updates" section, your version was installed from the Office Portal. To verify your version, open an Office Application, Click on File > Office Account.

Microsoft does not recommend nor support the installation of mixed versions of Office on a Windows based computer.

Microsoft 365 Apps for enterprise is available in a 32-bit and a 64-bit version. Microsoft recommends that users deploy the 32-bit version, even on computers using 64-bit operating systems. If you think you need the 64-bit version, carefully review Choose between the 64-bit or 32-bit version of Office.

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Users with Microsoft 365 apps for enterprise running on Windows 7 devices will continue to receive security updates until January 2023. Microsoft 365 Apps for Enterprise is no longer supported on Windows 7. Please note support for Windows 7 ended on January 14, 2020. For the best experience, the latest version of any operating system is recommended. For more information, see System requirements for Microsoft 365 and Office . Microsoft 365 Apps for enterprise provides a full version of Office designed to work with Microsoft 365 application and services.Please see the Service Termination Dates page for details on when service will be discontinued following departure from Queen'sĪdditional Information System Requirements and Supported Devices.For instructions for deactivating licenses refer to Deactivate an Installation of Office.Looking for a different version? If you require support or additional information on obtaining other versions of Microsoft Office, please contact the IT Support Centre.

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Mobile Devices, including iPhone and Android phones.

Tablets, including iPad, Android, and Windows tablets.

Note: It is recommended that you uninstall any previous versions of Office before installing and review System Requirements and Supported Devices before getting started.

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To download and install Office, go to the Office Portal.Users are responsible for any personal ISP/cellular data charges arising from downloading the Office suite of applications.This service is provided at no cost to eligible users.Alumni are not eligible for this service.Retired faculty and staff are eligible for this service.Microsoft 365 Apps for enterprise is available to all current students, faculty and staff of Queen's University with an active Queen's NetID email account.Applications that seamlessly connect with Microsoft 365 applications and services such as SharePoint Online, Exchange Online, and Microsoft Teams.Always up-to-date versions of Outlook, Word, Excel, PowerPoint for Windows or Mac, OneNote ( features vary), Teams, OneDrive for Business, and Access and Publisher (PC only).Installation on up to five PCs or Macs, five tablets devices (Windows, iPad, Android), and five mobile devices with Office Mobile per user - a total of fifteen devices.A full, installed Office experience across PCs, Macs, Windows tablets and iPad and Android tablets, and most mobile devices.

Office for the web apps are included and provide access to web versions of Outlook, Word, Excel, PowerPoint and OneNote. This subscription-based service provides faculty, students and staff with the latest versions of Microsoft Office for use on their PCs, Macs, tablets, and phones at no cost. Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) is a full version of Office designed to work Microsoft 365 applications and services. Office 365 ProPlus is now Microsoft 365 Apps for enterprise. It is now located in our Knowledge Base within our Service Portal. The content on this webpage is no longer maintained and is not up to date. IT Services is migrating content about our services from the IT Services website to our service request platform, ServiceNow.